RETURNS AND EXCHANGES

We do not allow opened items to be returned for the safety of all of our clients. Please note:

  • All haircare products are final sale, no returns or exchanges.

  • All Ls Beauty Clip in and wrap ponytails are considered FINAL SALE items and are not eligible for returns or exchanges.

  • ALL Ls Beauty wigs are considered FINAL SALE items and are not eligible for returns or exchange.

ONLY UNOPENED Ls Beauty hair extension sets qualify for exchange. Ls Beauty extensions can be returned within thirty (30) days of You receiving your order. All Ls Beauty Hair Extensions must be shipped back unopened in the original packaging and the packaging must not be defaced in any way or an exchange will not be issued. All exchanges must be accompanied by a copy of your invoice.

You can return your UNOPENED Bellami hair extensions back to the below address:

Ls Beauty HAIR / Returns Attn: Latasha Smith

8655 Graves Ave
Santee, CA 92071
USA

Please follow the below instructions to ensure that your return will be processed and received:

  • STEP 1
    Please contact Ls Beauty customer service at email: LatashaSharae.Beauty@gmail.com to obtain a Return Authorization Number. If for any reason You are unable to contact us, simply write your Order number, first and last name and address on a piece of paper and insert that in your return package.

  • STEP 2
    Be sure to include any free items that were sent as a part of any promotional sales, as this is a part of the purchase and must be returned.

  • STEP 3
    Please indicate whether You would like an EXCHANGE or if You would prefer a RETURN. If You prefer an exchange and there is a difference in price, we will simply send You an invoice via email to pay the difference.
    For faster processing, we would encourage You to return for a refund and re-order the set You would like to avoid waiting for the return processing time.

  • STEP 4
    We strongly suggest keeping your tracking number so we can confirm your package has been safely delivered to our shipping facilities! We will not accept responsibility for items returned to our facility without a tracking number. You are responsible for the shipping cost to return your set back to us.

  • STEP 5
    Please allow 4-6 business days from the date the return is delivered to be notified by a representative.

Shipping cost for Return or Exchange:

You are responsible for all shipping costs for returns and exchanges and we recommend that You send your exchange with a tracking number as Ls Beauty will not be held responsible for lost returns.

Refunds for any return exclude the initial shipping cost paid to ship your package, that shipping fee is non-refundable.

For additional questions or concerns, You may contact us at LatashaSharae.Beauty@gmail.com .